Working for a better future

Our main aim is to create sustainable customer success. Everything we do is to serve your agenda.

About Us

At Brownlee Cale, we care about shared success. We’ve transformed the recruitment
experience so that customer service comes first – not sales. Our teams are incentivised
based on your success, not transactional targets.

In 2021, we set out to challenge the traditional commission-led recruitment model. We listened to our customers, who shared their frustrations with biased and unethical practices driven by self-serving incentives. Brownlee Cale Connect – the construction industry’s first open hiring ecosystem – is the culmination of that journey. Everything we’ve done since has focused on building a sustainable, transparent model that puts you in control and delivers deeper insight and stronger long-term outcomes.

We want to put the control back in your hands. We simply facilitate the ecosystem – creating an industry community platform where hiring is driven by behavioural insight as well as skills. Our goal is to empower you to build better teams, sustainably and transparency.

Collaboration at it’s best

Shared values

We see ourselves as part of your team. Our systems are transformational and self sustaining – shaped by our shared vision of success.

Peace of mind

Our business is built on the guiding principles of ISO 9001, so you can trust in our commitment to quality and continuous improvement.

Customer success

Our immediate goal is to maximise your ROI. But we’re here for the bigger picture: helping you recruit people whose wellbeing and livelihoods align with your long-term plans and culture.

We understand you

Our team has worked in the industries we recruit for. We understand the challenges on both sides of the Recruitment Cycle.

Strategic decision making

We track outcomes that matter. From time-to-hire and salary trends to diversity awareness and team we give you the insights you need to make smart, strategic decisions.

Our Story

Brownlee Cale started life as two industry-leading recruitment agencies, TSA and Brownlee Dean. Read about our history.

2012

New start-up ‘TSA’ was formed with customer success in mind.

2013

TSA expanded exponentially, experiencing record levels of repeat business.

2014

TSA were shortlisted amongst 14 other recruiters, and after a rigorous selection process, were chosen to be the prime recruiter to a leading national EPC contractor.

2015

TSA won Yorkshire Post Young Business of the Year.

2016

TSA sales increased to £18m.

2017

TSA Birmingham office opened to cement Midlands footprint, and maintain growth into the south.

2018

TSA achieved a record of over 400 timesheets paid in a single week.

2018

Brownlee Dean was founded, a North East Civil Engineering and Construction Recruitment start up, with the ‘Relationship first’ focus, putting solutions before sales.

2019

TSA Graduate Academy was launched. The company was on target to achieve £25m turnover.

2019

Brownlee Dean achieved preferred supply chain status for one the UK’s largest Tier 1 Infrastructure Contractors.

2020

TSA and Brownlee Dean form a strategic alliance to deliver a people solutions framework to the largest mining project in Europe.

2021

Brownlee Dean sales exceeded the £7m mark and the company celebrated its 7th employee joining the business.

2022

TSA and Brownlee Dean merged to form Brownlee Cale.

What we stand for

Our values

We are caring.

Our values

We are authentic.

Our values

We are resourceful.

We’re everywhere

We work across the UK. Our head office is in Harrogate, and have a hub in Newcastle.

Harrogate

Royal House, Office 2.08, 110 Station Parade, Harrogate HG1 1EP

Newcastle

Office Suite 8, 2nd Floor, The Spire, Pilgrim Street, Newcastle upon Tyne NE1 2DS